Tech # 1: "When you get home, get Firefox. It's better than Explorer. You can get it from Firefox.org."

Tech # 2: "No, it's Mozilla.com. Firefox.org is some Trekkie Web site."

Customer: "Godzilla.
com?"

(If you're one of the techs mentioned here, my apologies, but you amused me. I was next in line for help. -- And for the record, "Trekkie" is not synonymous with "SF fan.")